Mar 2, 2022
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Our guest today spent the better part of his career building and leading an elite internal research capability at a corporation.
His role was to lead an incredibly talented team of researchers to elevate the voice of the customer allowing business units to make customer-centric decisions more quickly. He facilitated“design sprints” working with cross-functional teams on everything from internal “employer of choice” initiatives; product/service enhancements to breakthrough innovation / blue sky opportunities.
He was my go-to design thinking or human centered design guru in learning how to solve community problems differently at work. In our years of working together I learned to apply the human-centered design principles to my life ultimately leading me towards a life of adventure with kids. He is an aspriging feminist father of 3, amateur Yogi, and baseball enthusiast who is redefining traditional measures of success on on lifelong learning journey.
Key Takeaways
1.
At the root of empathy is emotions.
To Follow or Connect with Eden
Email: e.jon.weller@gmail.com
Linked In: @EdenWeller
Resources mentioned in this
episode:
Book: The Art of Empathy by Karla
Mclarane
Book: Father Figure by Jordan
Shapiro
Meme: Liz and Mollie How we’re taught to Measure Success: https://twitter.com/lizandmollie/status/1361011227640520704